Problem Note 54403: Errors occur in SAS® Customer Intelligence Studio when you modify a field format in an Export properties window of a campaign
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When you modify a field format within an Export properties window of a campaign in SAS Customer Intelligence Studio, a failure occurs after you click the OK button to accept the changes:
2014-10-09 17:31:07,727 ERROR [CIAsyncExec-8] [1ff609e09d30a1d4:-66d6565c:148f43b64c9:-1b66] [sasadm] sas.analytics.crm.flow.ejb.FlowProxyImpl -
Encountered client exception:com.sas.workspace.WsColumnMetadataUtil (initialization failure)
java.lang.NoClassDefFoundError: com.sas.workspace.WsColumnMetadataUtil (initialization failure)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:181)
at com.sas.analytics.crm.util.client.CINameValidatorImpl.isValidSASExportFormat(CINameValidatorImpl.java:542)
at com.sas.analytics.crm.flow.MAExportBaseNode.validateExportFormats(MAExportBaseNode.java:3480)
at com.sas.analytics.crm.flow.MAExportBaseNode.validateExportFormats(MAExportBaseNode.java:3843)
at com.sas.analytics.crm.flow.MAExportNode.updateNodeDataDO(MAExportNode.java:434)
at com.sas.analytics.crm.flow.CIFlow.updateNode(CIFlow.java:3087)
at com.sas.analytics.crm.flow.MAFlow.updateNode(MAFlow.java:7548)
at com.sas.analytics.crm.flow.CIFlow.updateNode(CIFlow.java:4506)
at com.sas.analytics.crm.flow.ejb.FlowBean.updateNode(FlowBean.java:1328)
at com.sas.analytics.crm.flow.client.FlowDelegate.updateNode(FlowDelegate.java:227)
at com.sas.analytics.crm.flow.ejb.FlowProxyImpl$16.call(FlowProxyImpl.java:810)
at com.sas.analytics.crm.flow.ejb.FlowProxyImpl$16.call(FlowProxyImpl.java:739)
at com.sas.analytics.crm.cm.ejb.util.WrappedRunnable.run(WrappedRunnable.java:74)
at com.sas.analytics.crm.ejb.SessionCountingRunnableQueue$QueueHandler.run(SessionCountingRunnableQueue.java:83)
at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1121)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:614)
at java.lang.Thread.run(Thread.java:780)
Caused by: java.lang.InternalError: Can't connect to X11 window server using 'xxx.xx.xx.xxx:0.0' as the value of the DISPLAY variable.
This problem might happen when the middle tier is running under certain UNIX environments in which there is no display variable set to a valid functioning X server.
To work around the issue, make sure that the user ID that starts the SASServer* middle-tier servers has a DISPLAY environment variable pointing to a valid X server.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Solaris for x64 | 6.3 | 6.4 | 9.4 TS1M0 | |
| Linux for x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| HP-UX IPF | 6.3 | 6.4 | 9.4 TS1M0 | |||
| 64-bit Enabled Solaris | 6.3 | 6.4 | 9.4 TS1M0 | |||
| 64-bit Enabled AIX | 6.3 | 6.4 | 9.4 TS1M0 | |||
A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#54403
The errors "Encountered client exception:" and "Can't connect to X11 window server using 'xxx.xx.xx.xxx:0.0' as the value of the DISPLAY variable" occur if you modify a field format in an Export properties window of a SAS Customer Intelligence Studio campaign.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-04-01 15:33:25 |
| Date Created: | 2014-10-22 04:26:31 |